LOLAH Entertainment Privacy Policy
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
LOLAH Entertainment (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
- Name, email address, phone number, physical address
- Payment information when you make a purchase or request a quote
- Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
- Website usage patterns and analytics
- Cookies and similar technologies
Customer Communication:
- Records of inquiries and service requests
- Appointment details and preferences
- Service history and feedback
2. How We Use Your Information
We use collected data for:
- Providing and improving our services
- Processing transactions and payments
- Communicating with you about your inquiries, appointments, and promotions
- Enhancing website functionality and user experience
- Ensuring security and fraud prevention
- Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
- You will only receive messages if you have explicitly opted in.
- We maintain timestamped records of all opt-in actions.
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions:
- You can cancel SMS notifications at any time by replying “STOP”.
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
- All opt-out requests are processed immediately.
Message Frequency & Content:
- Message frequency varies based on your interactions with our business.
- Messages will be directly related to the services you have requested.
- We do not send promotional content without specific consent.
Help & Support:
- Reply “HELP” for assistance or contact us at lolah@lolahentertainment.com.
- Customer support is available during regular business hours.
Carrier Information:
- Standard message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
- Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling).
- SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive.
- All service providers are contractually obligated to maintain confidentiality and security.
Legal Compliance:
- If required by law, legal process, or to protect our rights.
- In response to valid law enforcement requests or court orders.
Business Transfers:
- In case of mergers, acquisitions, or sale of assets.
- In such cases, your data remains protected under the terms of this policy.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information, including encryption of sensitive data in transit and at rest, secure access controls, and regular security updates. Despite these measures, no method of transmission over the Internet is 100% secure.
6. Cookies & Tracking Technologies
We use cookies to analyze traffic, remember preferences, and improve user experience. You may control cookies through your browser settings.
7. Your Rights & Choices
You have the right to access, update, or delete your personal information, opt-out of marketing (email “unsubscribe” or SMS “STOP”), and withdraw consent at any time.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
LOLAH Entertainment Phone: +1 (408) 826-5897
Email: lolah@lolahentertainment.com
Website: https://lolahentertainment.com